Blog

We never claim things will not go wrong. At Control Costs however, we do commit to sort problems out as and when they arise. For example, Saturday night. Pubs PDQ goes down. Who do you call? Not the provider (clocked off Friday). Controls Costs? Yes. We sorted. On the day a pub reopened it’s broadband goes down. Who do you call? Not the provider (4 days before engineer can visit site). We sorted with our 4G

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A key energy consultant figure reached out, to communicate with Control Costs. Said figure advises that Control Costs has been a “f****** nuisance”. A senior BDM tells Control Costs it is a “whistle-blower” who is helping save lessees/tenants thousands. A well known lessee, privy to such comments, advised Control Costs that it only now deals with a “whistle-blowing, f***** nuisance”. Pardon the French, but such a passage of comments we feel should be shared

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The phones were red hot last week. Both BDMs & tenants were calling to say that there had been revolts in many pubs against one fat cat energy broker in particular. This one (one of many) thinks their presence warrants business owners overpaying for energy by thousands yearly. As one tenant said to me “this is down to your work, you have exposed them when everybody else was turning a blind eye”. Yes Control Costs, and it’s

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A summary of a Control Costs working week commencing 04/01/2016: Good – Working with a Royal British Legion Club. The latest charitable organisation to benefit from our work & save thousands. Bad – One of London’s finest multiple operators now knows he is spending an unnecessary £29K a year on electricity/gas thanks to his “previous” advisors. Ugly – The tears of the Sussex tenant, (who has battled her way through 3 tough cash-strapped years of trade) upon

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WARNING: During the Festive season small business owners, lessees & tenants, are advised to be wary of dodgy dealers, rogue operators and the peddlers of scams disguising themselves as Father Christmas. Unfortunately, scams are not just confined to the business week. They happen at Christmas too! This particular Santa Clause’ selection of gifts & Christmas goodies will leave business owners bereft of cash and potentially prove very damaging to business. Some gift! If you have

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Unquestionably WiFi services are business critical to pubs. Quality broadband, incorporating wireless internet connection, is clearly established as the fourth utility (after heat, light and water), and according to the Federation of Small Businesses 94% of small business owners consider such connectivity to be critical to business success. The world has moved on quickly since McDonalds’ 2007 national roll out of free WiFi across its outlets. WiFi is freely available on public transport, in city

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Increasingly Control Costs works with canny business owners who are seeking to ensure via their BII membership that they sign up for quality products/services at competitive and correct pricing levels. New tenants such as Mike Petrie at Wadworths Strode Arms in Shepton Mallet (thestrodearms.co.uk) has utilised Control Costs via the BII and our associates to access best quotes. The new business owner has signed up to energy, hygiene, telecoms/broadband & insurance agreements which represent excellent

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Too often pub telecoms/broadband agreements are signed into, without fully understanding the contract details. Rogue operators are no doubt fully aware of this fact! In 2011 “Business Telecom” directors were jailed for fraud. The promise of free phones was at least one of their scams. The offer in reality meant expensive, long-term contracts far out-weighing the ‘free’ phones. In 2015 “Unicom” were judged by Ofcom to have been mis-selling landline services and misleading customers on

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Twice this week I have landed into meetings to be informed a leased pub business is folding. Liquidations from which the respective business owners expected to arise like phoenixes from the flames, debt free as new trading entities on new agreements (leaving a trail of unpaid bills behind). A debt free new bill of business life beckoned. Er No! Energy suppliers in particular have grown wise to tactics which often leave them with large unpaid

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Definition: Box-ticking noun 1. (derogatory) the process of satisfying bureaucratic administrative requirements rather than assessing the actual merit of something. Recently two new pub tenants contacted Control Costs. Each business owner was advised to make contact by their respective advisors. Independently of each other both had concluded that preparations readying themselves for their new businesses were being badly undermined. Why? Some day of change advisors landing to have costly agreements signed was causing panic. Both

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